May 23, 2013 Leave a comment
Over the past few weeks your Dashboard may have prompted you with the message “AV.02.007 cannot connect to updates.archvision.com.” Increased user traffic resulted in connection time outs. To address this we have re-engineered a new server to accommodate the increased traffic, as well as, provide users faster access to downloads. Users should now only experience this error message when their Internet Security product (firewall) is preventing their Dashboard from connecting to ArchVision’s Updates Server. We appreciate your support during the upgrade process.