Help on Managing Firewall Issues

One of the top challenges for developers today is building software that will compliment restrictive corporate firewall and security implementations (software and hardware). Applications want to take advantage of a the dynamic content of the web, while IT Departments want to control what data is going into or coming out of their network. Understandably there is a need to control the flow of this data to protect the network. Unfortunately, when a network is overly restrictive it can lose the power of the Internet and access to all of the data outside of a network. ArchVision is actively working to address this need with future versions of our products.

The ArchVision Content Manager (“ACM”) and ArchVision Dashboard are two applications which actively rely upon the Internet. These software tools enable users to access a growing database of RPC Content (33GB+) and drag and drop RPCs into scenes of various applications or download them to local drives. The only thing standing between this conduit of RPC content and plug-ins is a firewall. It is helpful to understand how our applications behave so that they can function in harmony within your IT department’s defined parameters.

Like an Internet browser, the ACM and ArchVision Dashboard communicate accross port 80, a common Internet port, to access the following sites:

Usually opening communication ports enable the ArchVision Content Manager and ArchVision Dashboard should be able to coexist with Firewalls and Internet Security and function as intended. However, sometimes the IT department may restrict permissions for applications themselves. Make sure that Internet Security software is not blocking the ArchVision Content Manager application (rpcacmapp.exe) located in C:\Program Files (x86)\ArchVision\ArchVision Content Manager or ArchVision Dashboard (dashboard.exe) located in C:\Program Files\ArchVision\Dashboard.

Feel free to contact me if you have firewall experience, or feedback to share.

About Jon Anderson
University of Kentucky Graduate (2001). Degree in Integrated Strategic Communications. Customer Service Manager ArchVision Inc. 2003-Present. Technical Support Specialist. Specializing in assisting users with all things RPC.

One Response to Help on Managing Firewall Issues

  1. Useful information. Lucky me I found your website accidentally, and
    I’m stunned why this accident did not happened in advance! I bookmarked it.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: