Autodesk 360 Rendering Support Enabled for ArchVision RPCs
May 21, 2014 Leave a comment
Two Simple Fixes for Revit Drag & Drop Issues (Recently Discovered)
January 17, 2014 Leave a comment
Last week there were three separate support incidents where users experienced difficulty with Drag & Drop. These were caused by something my team had not encountered before. In each case the users were dragging and dropping RPCs from Dashboard into Revit 2014 but nothing was appearing in the project. Upon troubleshooting we could not find any incorrect configurations that would account for this inability to Drag & Drop.
After hours of trying to reproduce and determine the cause of this, I called in the aid of ArchVision’s Development Team (the code wizards). They quickly analyzed thousands of lines of code to discover explanations for these issues. It turns out that there were actually two separate issues that have very simple fixes. First I will explain the causes and then the simple solution.
Cause # 1: Missing RPC Family Template file.
When Revit is installed a special family template folder is created in C:\ProgramData\Autodesk\RAC 2014\Family Templates\English_I (location varies slightly by Language pack). RPC Family.rft must be present inside this folder or Drag & Drop cannot be performed. The problem occurs when non-default install locations are used. Inside Revit the location of the Revit Family File path is shown by clicking on Revit–>Options–>File Locations.
This can be resolved by downloading the following file and putting it into the directory specified in “Default path for family templates file”
Download the necessary file here: RPC_Family.zip
It will need to be unzipped for Revit to recognize it. Once in place simply restart Revit and Drag & Drop will work.
Cause # 2: Language Pack Issue.
The second Drag and Drop issue was caused by an issue with non-English language packs. The Development team has resolved this with 2 special patch files contained in a zip. Please download these here:
AVRevitPlugin.zip
Unzip these files and extract them to C:\Program Files (x86)\ArchVision\Revit Plug-in\2014 replacing existing files of the same name. Restart Revit and Drag & Drop will work.
As always, if you experience any issues at all, please contact ArchVision Customer Service at support.archvision.com.
Troubleshooting Revit Watermarks
October 14, 2013 Leave a comment
Watermarking RPC Entourage allows users to test out content before they buy. If you plan on using RPC Content with Revit 2014 you will need to purchase an ArchVision Software License to remove watermarks. However, there are some common configuration errors that can often result in licensed users still getting watermarks. To prevent and eliminate these issues, our support team has created a document of these common issues for Revit users.
Discover the keys to a successful deployment with Revit here:
Revit Tutorial: Troubleshooting Watermarks in Revit
ArchVision Software Licenses can be purchased here.
ArchVision Dashboard 2.0[beta] Update Released
June 11, 2013 Leave a comment
ArchVision Dashboard 2.0[beta] released today. Beta user feedback continues to be incorporated.
Key features include:
Autodesk Revit Drag & Drop
In addition to AutoCAD, 3ds Max and 3ds Max Design, Revit 2013 & 2014 now support RPC Drag & Drop. Local RPC Content may be dragged from Dashboard directly into your Revit 2013 or 2014 scene. We invite you check out this quick tutorial to see how it works and learn a couple tricks along the way:
To enable Drag & Drop your RPC Content must be local and recognized as local by Dashboard and Revit. The thumbnail icon provides you an indicator so you can easily know the status.
License management is now in the cloud! All RPC Plug-ins require a Dashboard on the same machine and the RPC Plug-in simply needs to point to your local Dashboard.
Node-lock licenses
Upon login your license will be detected and reflected in your Dashboard.
Floating licenses
Upon login, Dashboard will detect and check out an available floating license.
Local RPC Content
Dashboard scans and detects RPC Content. Local and custom content will populate. If you have custom RPC Content, a Custom RPC Channel will appear and populate with those objects. The scan occurs at start-up and when paths are added. Currently, we recommend you add a path to the specific folder(s) for an optimal experience.
Want to try the latest beta and give us some feedback? Drop us an email and we will send you a link.
ArchVision Blog 